Transitioning to Visiting Aid

Q:  What is the process to transition from HHAeXchange to Visiting Aid? 

A:  Follow this link to HHAX:    https://knowledge.hhaexchange.com/edi/Content/Documentation/EDI/EDI-Convert-Alternate-EVV-S.htm?Highlight=converting.     This is an article on how to Convert from HHAeXchange to an Alternate Electronic Visit Verification (EVV) System and the steps to be taken. 

Q:  What if I want to keep my Care Plan Tasks Codes from my Prior System? 

A:  Under Admin - Agency - Clinical - you activate the care plan tasks you want to use and then edit the task and pop-up box will appear to allow you to enter the Alternate Code you wish to use. 

Q:  Can my caregiver use the same EVV code from our previous System?  

A:  YES - Visiting Aid has the ability to have multiple type of ID for employees - Employee ID that can be imported from prior software system,  auto generated or manually entered by the Agency;   EVV Pin - this is imported into Visiting Aid from your prior software system;  and Payroll ID that is used for importing into your payroll software system.  This can be the same as the Employee ID or a different ID based on your Agency's needs.  

Q:  What is the best process for setting up Visiting Aid?

A:  We are here to assist.  Our team will walk you through the process.   We also have a comprehensive guide on how to set up the Admin features of the Visiting Aid system.   Click this link to the guide:   Admin Guide