Agency Guide to Mobile App EVV

FAQ's from Agency's:

Q: Can caregiver check-in or check-out from outside of GPS tolerance?

A: Yes, mobile application will alert the caregiver that GPS signal is outside of allowed radius and ask them to confirm if they want to continue. Once the visit is confirmed, the visit will be saved with "Location not Verified" exception.

In order to except the visit you must confirm location and provide documentation.

You may also choose to decline the visit if it is not acceptable.