FI RFO Update
If you were not awarded the Lead FI contract, the deadline to request a debriefing is February 26th. It is important to understand that the State has not set an effective date for the Lead FI contract, therefor all FIs should continue to operate as normal for the foreseeable future.
There will be a help center website launching soon! You will be able to review frequently asked questions, quick video tutorials and other pertinent information to help you and your staff manage the Visiting Aid suite. This will be available before the end of this month.
** Quick Alert Reminders **
- Effective March 15th, all caregivers will be required to have a Social Security number on file. This is to ensure accurate EVV submissions and conflict reporting. Please update your caregivers’ profiles accordingly!
- For Senior Whole Health contracts, please make sure to complete the HHAeXchange SFTP credentials.
As always, please reach out to our support team if you have any questions or concerns.