Compliance Department Updates
As audits occur during the Covid-19 pandemic, it has been reported to us that DOH is ensuring Covid-19 policies have been implemented. Please make sure you can provide resumption of care policies for walk-in and virtual audits.
Reminder, if a Department of Health surveyor is ever inappropriate, rude or makes you and your staff feel uncomfortable; you reserve the right to immediately contact the DOH Regional office and report such an incident.
The Agency Hub 2.0 is at the tail end of its development. This will be available for Visiting Aid users within the next couple of weeks.
- One to one texting messaging with caregivers
- Automatic visit reminders
- Group and Mass messaging
- Messaging based on geographic location
- Filling Open Shifts
Note; On the main menu, the Visiting Aid team is redefining “payroll” as “claims”. From there, you will be able to pull batches of visits to either submit to billing and/or payroll. This will be live within the next week or so. There will be additional billing and re-billing features that will be outlined with your account rep.