-- Compliance Department Updates --
As audits occur during the Covid-19 pandemic, it has been reported to us that DOH is ensuring Covid-19 policies have been implemented. Please make sure you can provide resumption of care policies for walk-in and virtual audits.
Reminder, if a Department of Health surveyor is ever inappropriate, rude or makes you and your staff feel uncomfortable; you reserve the right to immediately contact the DOH Regional office and report such an incident.
-- Upcoming Development –
The Agency Hub 2.0 is at the tail end of its development. This will be available for Visiting Aid users within the next couple of weeks.
- One to one texting messaging with caregivers
- Automatic visit reminders
- Group and Mass messaging
- Messaging based on geographic location
- Filling Open Shifts
Note; On the main menu, the Visiting Aid team is redefining “payroll” as “claims”. From there, you will be able to pull batches of visits to either submit to billing and/or payroll. This will be live within the next week or so. There will be additional billing and re-billing features that will be outlined with your account rep.